We have a fleet of mobile workshops located with GPS, so we know the exact amount of time we would need to reach you. They each have a small stock of replacement parts that should be enough to repair most breakdowns.
Forklift Aftersales – Technical assistance
We adapt ourselves to the requirements of each client.
At Llorsa Forklifts, we know the importance of a call for a broken down machine, this is why we offer a forklift maintenance, technical assistance service, that gets to you in less than 3 hours after we have received your call or email, asking for help.
A technician will then come to the location needing technical assistance with his mobile workshop and 80 % of the time, will repair the machine.
If the technician is unable to repair the machine, we have our own workshop in which the complex breakdowns can be resolved.
OUR FORKLIFT MAINTENANCE SERVICE PHILOSOPHY
- Customized service
- Responsiveness
- Customer service
- Responsability
Our forklift maintenance service is focused on having broken down machines for the shortest amount of time possible, therefore we have developed customized services revolving around preventive maintenance, so we are able to improve our service for future breakdowns and also attempt to reduce the number of breakdowns.
Mobile workshop
MULTIBRAND ASSISTANCE
With experience, we have been able to specialise in the repair of machines from our competitor manufacturers, so it doesn’t matter if your machines are from other manufacturers, we will be able to provide the same assistance as we would with the corresponding model.
TOOLS
It doesn’t matter how old the forklift is, we have the appropriate tools for repairing your machine. With the minimum amount of knowledge of the brand, model and year, we will know how to repair your machine.
FULL-SERVICE
Our full-service is being used more and more, as the client is guaranteed that we will make sure all of his machines are always fully functional for a monthly rate.
EXPERIENCE
Our clients will have different machines, depending on the type of warehouse they use. At Llorsa Forklifts, we have a technician capable of providing assistance, whether for a pallet truck or a trilateral forklift.
TOTAL ASSISTANCE
For our clients who need an integrated assistance in their facilities, we provide a service in which a Llorsa Forklifts technician will come with his small workshop of replacement parts. Therefore we reduce the amount of time a machine is broken down.
REST OF BRANDS WE CAN PROVIDE ASSISTANCE TO
At Llorsa forklifts, we know that our clients can have machines of various brands. Over time we have been able to specialise in learning about our competitor brands so we are able to provide a complete forklift maintenance service. Therefore, our clients can centralise their assistance from one provider.
These are just a few of the brands we are able to provide assistance for, take a look without any compromise!
ASK FOR TECHNICAL ASSISTANCE
Do you have a question? Call us!